Cookie Policy

Last updated: June 2025

1. Introduction

This Cookie Policy explains how MonitorPulse, a product of LiquidMash (Pty) Ltd ("LiquidMash", "we", "us", or "our"), uses cookies and similar tracking technologies on our website at monitorpulse.io and our application at app.monitorpulse.io.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to site owners.

3. How We Use Cookies

We use Google Tag Manager (GTM-MXMDMJ8K) to manage and deploy tracking tags on our website. Google Tag Manager itself does not use cookies, but the tags it deploys may set cookies on your device.

4. Cookie Categories

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or setting your privacy preferences. Without these cookies, the service cannot operate properly.

  • Session cookies: Maintain your authenticated session on app.monitorpulse.io.
  • Authentication tokens: Stored in localStorage to keep you signed in.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and service.

  • Google Analytics (via GTM): Collects anonymous usage data including pages visited, time spent on site, referral source, and general geographic location. Data is aggregated and does not personally identify you.

Marketing Cookies

These cookies may be set through our site by advertising partners via Google Tag Manager. They may be used to build a profile of your interests and show you relevant content on other sites.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings. If you do not allow these cookies, some features may not function properly.

5. Google Tag Manager

We use Google Tag Manager (container ID: GTM-MXMDMJ8K) to manage third-party tracking scripts on our website. Google Tag Manager is a tag management system that allows us to deploy and update measurement codes and related code fragments (known as "tags") on our website.

GTM does not access or store personal data itself. However, the tags deployed through GTM may collect data as described in the cookie categories above. You can learn more about Google Tag Manager at tagmanager.google.com.

6. Managing Your Cookie Preferences

You can manage your cookie preferences in the following ways:

  • Browser settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Refer to your browser's help documentation for instructions.
  • Google opt-out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
  • Do Not Track: We respect the Do Not Track (DNT) browser signal. When DNT is enabled, we limit non-essential tracking.

Please note that disabling essential cookies may affect the functionality of MonitorPulse and prevent you from using certain features.

7. Third-Party Cookies

Some cookies on our website are set by third-party services. We do not control these cookies. The third-party services we use include:

  • Google (via GTM): Analytics and marketing tags.
  • Paystack: Payment processing cookies on the application.

We encourage you to review the privacy and cookie policies of these third-party services.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We will post the updated policy on this page and update the "Last updated" date.

9. Contact Us

If you have any questions about our use of cookies, please contact us: